Privacy Policy
Effective Date: 15 May 2025
At V2X Solutions (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://v2xsolutions.com or contact us directly.
1. What Information We Collect
We may collect the following personal data:
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Name, email address, and phone number (e.g., via contact forms)
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Address details (for surveys and installations)
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Technical information (IP address, browser type, device info)
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Site usage data (via cookies and analytics tools)
2. How We Use Your Information
We collect and use your data to:
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Respond to enquiries or service requests
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Provide quotes and carry out site surveys
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Schedule and deliver V2H/V2G system installations
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Improve our website and customer service
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Send occasional marketing emails (only with consent)
3. Sharing Your Information
We do not sell or rent your personal data. We may share it with trusted third parties only when necessary for:
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Website hosting and analytics
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CRM and communications (e.g., email platforms)
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Professional service providers (e.g., electricians or installers)
All third parties are GDPR-compliant and only process your data under our instruction.
4. Data Storage and Security
Your data is stored securely using industry-standard practices. We take appropriate steps to prevent unauthorized access, disclosure, or misuse.
5. Your Rights
Under the UK GDPR, you have the right to:
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Access the personal data we hold about you
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Correct inaccuracies in your data
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Request deletion of your data
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Withdraw consent for marketing communications
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Lodge a complaint with the ICO (Information Commissioner’s Office)
6. Cookies
Please see our separate Cookies Policy for details on how we use cookies and your options for managing them.
7. Contact Us
If you have any questions or requests regarding your personal data, please contact:
Chris
V2X Solutions
Email: chris@v2xsolutions.co.uk